Requirements:
-3+ years experience as a Host/Hostess in luxury or high-end entertainment venues.
- Adaptability to evolving environments, assisting in developing procedures as needed.
- Advocate for service excellence, ensuring guest satisfaction with a friendly yet professional approach.
- Proficiency in managing reservations on TheFork and 7Rooms platforms, along with Excel and G Suite.
- Precise execution of Verōnika Sequence of Service for memorable guest experiences.
- Guide guests through Bar Clara for smooth arrivals and departures.
- Monitor bar seating availability and assist with table turnovers.
- Maintain cleanliness and organization, completing pre and post-service checklists.
- Attend operational meetings and trainings for continuous growth and teamwork.
- Ability to converse with guests about Fotografiska and its amenities.
- Thrive in high-pressure, fast-paced environments, finding creative solutions to challenges.
- Take initiative to resolve issues and communicate effectively with guests and leadership.
More info
Category
Service and Hospitality
Required experience
Over 2 yrs
Job type
Full-time
Start date
No exact date
Required languages
GERMAN, English
N/A
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